🚚 Delivery Completion
Fill this out at the customer's home before you leave. Takes about a minute. No form, no pay — so always send it.
👀 PREVIEW MODE — this is exactly what the driver sees. Submitting here just shows the "done" screen. It is not saving to the database yet.
Pre-Job Walkthrough
Snap anything worth noting before you start — existing damage, tight doorways, access problems. Photo and note are both optional, but they protect you if something comes up later.
+ Add Another Observation
The Job
Is this a pickup only, or a delivery/install?
*
Delivery / Install
Pickup only
Pickup only = we're just picking an appliance back up (like before a refund). No install or haul-away questions.
The Ticket
Invoice #
Optional — but it's our main way to match the sale
Lightspeed invoice — add it whenever you have it.
Reference #
Service Fusion / HouseCall Pro #
Store
*
Choose…
Beaches
Cedar Hills
Avenues
Arlington
Warehouse
Tallahassee
First Coast Habitat ReStore
Other
Driver
*
Choose…
Gill
Jose
William Fornell
Tyler
Kafui
Steve
Other
Customer name
Customer phone
*
Matches the sale and texts the customer a quick follow-up.
What Did You Install?
How many items did you install?
*
Choose…
1
2
3
4
5
6
7
8
9
10
More than 10
A line opens for each one below.
Haul-Away / Swap
Are you taking any appliances from this home?
*
No
Yes
Haul-aways and swaps both count.
Were these haul-aways or swaps?
*
Haul-away
Swap
Swap = you brought the replacement and took the old one. It has a swap ticket #.
Swap ticket reference #(s)
*
+ Add another swap ticket #
Usually just one. Add a second only if this delivery had two separate swap tickets.
How many?
*
Choose…
1
2
3
4
5
6
7
8
9
10
More than 10
A line opens for each one below.
What Did You Pick Up?
How many items did you pick up?
*
Choose…
1
2
3
4
5
6
7
8
9
10
More than 10
A line opens for each one below.
Additional Charges to the Business
Were there any additional charges to the company on this delivery?
*
No
Yes
Extra costs we had to cover — extra flights of stairs, door removal, extra labor, tolls, etc. Log each one so the office can account for it.
+ Add Another Charge
Wrap Up
Anything else?
(optional)
Any issues on this delivery?
*
No — all good
Yes — there's a problem
Damage, wrong unit, complaint, couldn't complete — anything.
+ Add another issue
Customer signature
*
Signed
Refused
On us / N-A
Have the customer sign above with a finger.
Clear
Submit Delivery
✅
Delivery logged!
Thanks — the office has your work order. Drive safe.
← Delivery Team Portal