⚡ Dead on Arrival

Unit won't run at delivery? File this ON SITE. Tell the customer: the WAREHOUSE handles the replacement — do not send them to the store. They'll get a confirmation email right away.

Delivery

Your name (delivery/installer) *

Service ticket # *

Customer

Customer name *

Phone *

Email (they get the confirmation) *

Property address *

The Unit

Item number *

What is it doing / not doing? *

Where is the unit now? *

🏠 Left with customer 🚚 On the truck

Selling store (if known)

Salesperson (if known)

Photos

The appliance *

📸

Tap to add — camera or library

The price tag / item sticker

🏷

Tap to add

The delivery / service ticket

🧾

Tap to add

Alerts the warehouse team instantly. Customer gets the reassurance email with the (904) 379-1795 number.