← Logistics Training
Dock Dispatch Board
For the dock lead (Chris) and anyone working the warehouse dock
Why We Do This
When two or three loads land the same day, the dock needs to know what's coming and when. The Truck Dispatch Board shows the same schedule the office and Lamar use, so nobody has to call around to figure out which trailer is which. Track Delivery Truck shows where the semi is right now, so you're ready when it pulls in. The dock board is view only on purpose: the schedule gets changed in one place, by the office.
What You Need
- Your phone or the dock computer
- The Dock Operations password
- Your own PIN
Check the Schedule
- Open Team Access and tap Dock Operations.
- Enter the Dock Operations password and tap Open.
- Tap Truck Dispatch Board.
- Enter your own PIN and tap Open Board.
- Read the 8 Days view. It shows the last 4 days, today (outlined), and the next 3 days.
- To see one day, tap that day's name at the top of its column.
- Or tap One Day and pick the date. Use the arrows to step back or forward a day.
- Tap a job to see its details: operation, address, start time, notes and status.
- Tap Close when you're done looking.
- Tap 8 Days to go back to the full view.
The board refreshes itself every 2 minutes. Tap the refresh button to update it now.
Track the Truck
- In Dock Operations, tap Track Delivery Truck.
- The live map opens in a new tab.
- Close that tab to go back to Dock Operations.
When You're Done
- Tap Lock on the board.
- At the end of your shift, tap Lock Dock Operations on the main Dock screen.
If Something Goes Wrong
- "PIN not recognized": retype your own PIN. The Dock Operations password doesn't open the board. Still stuck, call Nikki.
- "Too many wrong PINs": wait 15 minutes, then try again.
- "Could not refresh": the board keeps showing the last update. Tap refresh. If it keeps happening, tell the office.
- A job looks wrong (wrong day, wrong status): tell the office or Steve. You can't change it from the dock board, and that's by design.
- The map asks for a login or won't load: tell Steve.
Use your own PIN. Never share it. The dock board is view only. Any schedule change goes through the office.