HD Supply Workflow — How It Works
The reverse-logistics operation — national scale, local discipline
⚠ DRAFT MANUAL: This manual is a skeleton — the HD Supply order-matching workflow is still being built. Steve and Claude will write the full manual when the Zap ships.
Appliance Mart's Reverse Logistics operation handles HD Supply work nationally. This manual will document the order intake, completion matching, and billing flow.
🗂 The Working Pieces
Admin
- Order completion matching automation is on the build list (Zapier).
- Until the automation ships, completions are matched manually by the office.
The Ground Rules
- Every HD Supply order gets matched to a completion — unmatched orders are unbilled money.