Repair Work Orders — How It Works
Fix it, file it, get paid — $100 sealed-system · $50 standard
Every repaired unit gets a work order. The work order is the technician's invoice: no work order, no pay. Cards move across the Production board as the unit is tested and approved.
🔧 1. File the Work Order
Technician
- Production Portal → Repair Work Order. Pick your name — email auto-fills.
- 📷 Scan the item barcode, describe the repair, mark sealed-system ($100) or standard ($50).
- Three photo slots — use them; photos are your evidence the work is real and done.
- Card lands in Submitted – Awaiting Test.
🧪 2. Steve Tests
Steve
- Steve tests the unit. Passes → card to Approved – Payable → 📧 you get the "$X payable" email.
- Problem found → card to Pending – Issue Found with the reason → 📧 you get the reason emailed. Fix it, refile or resolve.
💵 3. Getting Paid
Office
- The Payroll view totals everything in Approved–Payable — that's what's owed to you.
- Paid work orders move to Paid. The board is the source of truth.
The Ground Rules
- No work order, no pay — filing is part of the repair.
- Photos protect YOU — a well-documented work order never gets argued.
- Test-fail returns from stores re-enter inventory through YOUR work order after the fix.