Toby Carnes
I came into this store to help a relative purchase a washer & dryer. She was leery of buying a refurbished washer & dryer due to having never bought used equipment before and the potential for scams out there in the marketplace. I can happily report that these fears were unfounded as far as Appliance Mart is concerned.
The gentleman who assisted us, Ray, was friendly, helpful, knowledgeable and straightforward in the type of equipment we were purchasing and the company’s polices on repairs, returns and delivery. He even allowed us to check the models in the back. Since our funds were tight, Appliance Mart was open to negotiation on the prices.
Appliance Mart offered delivery and the crew (Gil) were both courteous and worked swiftly.
We did have one issue with the washer suffering a mechanical failure, but Appliance Mart turned what could have potentially been a disaster into a great experience: they quickly sent out a repair team and were able to swap out the machine at no additional charge.
I would do business with Appliance Mart again and would recommend them if you are in the market for a washer and dryer. (or oven, refrigerator or window-mounted A/C unit.)
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