Enter your PIN. Steve and Nikki.
Every delivery the customer survey flagged. Open ones are holding the driver's pay until someone checks them and writes what they found. You release a hold in the Payout Hub, Delivery Pay tab.
Open Payout Hub to release holdsDays = calendar days since the survey flagged it. Red rows have waited more than 3 days. Pay held = what the driver is owed on that ticket (base + add-ons).