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Beat Your Own NumberBeat your own 1-year warranty rate. $10 for every 1% better than your baseline (24% vs 20% = 20% better).
Extended Warranty$5 for each extended warranty over your bar.
The Name GameGoogle reviews that name you. $10 each after 10.

Store Floor Stock

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New ways to earn: all three games are live

Tap Rules of the Game below for the details. Draft until each of you signs the plan.

Rules of the Game Read the rules

Draft until each of you signs the plan. Live since November 1, 2026.

Beat Your Own Number (every month)

  • We measure your 1-year warranty rate: 1-year warranties divided by the units you sold that month.
  • Your baseline is your own August through October average. It stays the same for the quarter and resets every quarter to your last 3 months.
  • Your percent better is your rate compared to your baseline: divide your rate by your baseline. A 24% rate against a 20% baseline is 24 divided by 20 = 1.20, which is 20% better. It is not 24 minus 20.
  • You earn $10 for every full 1% better than your baseline (20.8% better pays for 20). No cap.
  • You must sell at least 25 units that month to qualify.
  • Hold the line: once you reach the top mark, you earn $100 every month you stay at or above it.
  • Paid monthly through payroll. November's bonus is on the Wednesday, December 2 check.

Example: say your baseline is 20%. In November you sell 50 units and 12 go out with the 1-year. That's a 24% rate. 24 divided by 20 is 1.20, so you're 20% better than your baseline. 20 times $10 = $200. If you'd only sold 20 units, you wouldn't qualify (25 minimum).

Warranties

  • Full price comes with the free 1-year warranty.
  • Any discount means a shorter warranty (30 or 90 days) and no extended warranty. Discount or warranty: pick one.
  • Extended warranty: only at full retail price. It adds a second year on top of the free 1-year, so 2 years total from the purchase date. Prices are on the register buttons.
  • Every discount goes on the receipt as a discount, never a lower price.
  • Every receipt carries the warranty line. If it's not on the receipt, it can't count.

Extended Warranty Bonus (every month)

  • We measure extended warranties divided by your full-price units (units with the free 1-year).
  • Your starting bar is 10% of your full-price units. Sell 100 and the bar is 10; sell 30 and it's 3.
  • You earn $5 for every extended warranty over your bar, on top of your normal commission.
  • From January, your bar becomes your own Nov–Dec rate, re-checked every quarter.

Example: say you sell 40 full-price units in a month. Your bar is 10% of 40, which is 4. You sell 7 extended warranties. That's 3 over your bar, so you earn $15, plus your normal commission on all 7 warranties.

Testing

  • Test every unit before it leaves the floor.
  • Log test fails under your own PIN.

Google reviews: the Name Game (every month)

  • Get 10 Google reviews in a month that name you, then earn $10 for every one after that. 25 reviews = $150.
  • Only reviews from real customers you sold to count. The bar of 10 is checked every month.
  • Only 4 and 5 star reviews count.
  • Asking is fine. Never offer a customer anything for a review, and ask every customer, not just happy ones.

Example: say 14 Google reviews name you in November. The first 10 reach the bar, and the other 4 earn $10 each, so you earn $40. If only 9 name you, you're 1 short and there's no bonus that month.

Your PIN

  • Your PIN is your signature. Never share it or use anyone else's.
  • Portal login is your PIN with a 1 at the end.

📢 Daily

Every-shift essentials.

📋 Customer Actions

Swaps, refunds, warranty & service — everything customer-facing.

📦 Inventory & Systems

Stock, storefront & point of sale.

📍 Store Quick Reference

Locations & direct lines.
The Avenues (Phillips)10140 Philips Hwy · (904) 587-3100 ×16
Mayport800 Mayport Rd · (904) 372-9566 ×13
Cedar Hills3780 Blanding Blvd · (904) 374-3075 ×14
Arlington926 Arlington Rd N · (904) 379-1795
Tallahassee1626 Capital Circle NE · (850) 270-9067 ×15
Distribution Center2126 W 21st St · (904) 379-1795 ×11

📘 Training

How every system works.